Make your talent shine with our range of accredited courses.
These courses are shorter, leading to nationally-recognised qualifications - ideal for you to educate while you isolate. The Learning Foundry has excellent distance learning facilities and experienced tutors, so we are well positioned to support you to remain productive, and crucially, ready to return to work once it is safe to do so.
Helping our learners realise their potential is our top priority.
Whether you're upskilling to develop in your current role, or looking to try something new and improve your CV, our courses cover sectors such as customer service, health and social care, housing, mental health, and more.
Adult Social Care
Course: Level 2 Certificate in Preparing to Work in Adult Social Care
This qualification is designed for learners who want the knowledge and understanding required to successfully work within the adult social care environment. It aims to introduce knowledge around areas relating to working in adult social care such as communication, equality and diversity, personal development, the role of social workers, handling information, health and safety, duties of care, safeguarding and person-centred approaches.
Modules include:
- Principles of communication in adult social care setting
- Principles of personal development in adult social care settings
- Principles of diversity, equality and inclusion in adult social care settings
- Principles of safeguarding and protection in health and social care
- Introduction to duty of care in health, social care or children’s and young people’s settings
- Understand the role of the Social Care Worker
- Understand person centred approaches in adult social care settings
- Understand health and safety in social care settings
- Understand how to handle information in social care settings
Adult Social Care
Course: Level 3 Certificate in preparing to work in Adult Social Care
This qualification is designed for learners who want the knowledge and understanding required to successfully work within the adult social care environment. It is also suitable for those who have worked in a social care setting for a period of time and are looking to progress into a senior or team leader role within the sector. It is accessible to learners of all ages who may want to understand more about working in health and social care.
Modules include:
- Principles of communication in adult social care setting
- Principles of personal development in adult social care settings
- Principles of diversity, equality and inclusion in adult social care settings
- Principles of safeguarding and protection in health and social care
- Introduction to duty of care in health, social care or children’s and young people’s settings
- Understand the role of the Social Care Worker
- Understand person centred approaches in adult social care settings
- Understand health and safety in social care settings
- Understand how to handle information in social care settings
Principles of Customer Service
Course: Level 2 Certificate in Principles of Customer Service
This online course covers topics fundamental to the delivery of excellent customer service. It is suitable for all sectors and can help develop your understanding of the importance of customer service to both colleagues and external contacts. Once you have completed the qualification you will be able to apply your knowledge in a variety of industries and job roles.
Modules include:
- Principles of customer service and delivery
- Understanding customers
- Understanding employer organisations
- Understanding how to communicate with customers
- Understanding how to handle customer information
- Understand how to resolve problems and deliver customer service to challenging customers
- Understand how to develop customer relationships
Team Leading
Course: Level 2 Certificate in Principles of Team Leading
This qualification is designed for learners who want the knowledge and understanding required to successfully lead a team. This will focus on the study of leading a team in a business environment
Modules include:
- Principles of team leading
- Understanding business
- Understanding how to communicate work-related information
- Understanding how to manage performance and conflict in the workplace
- Understand how to deliver customer service and resolve problems
- Principles of equality and diversity in the workplace
- Understand issues affecting isolated tenants
- Understand how to develop working relationships with colleagues
Mental Health First Aid
Course: Level 2 Certificate in Understanding Mental Health First Aid and Mental Health Advocacy in the Workplace
The purpose of this qualification is to give you the skills to support colleagues with mental health problems. These skills will be gained by increasing your knowledge and understanding of mental health conditions and the principles of mental health first aid and how this can be implemented in the workplace.
Modules include:
- Exploring mental health
- Understand how to support individuals with mental ill health
- Understanding a mentally healthy environment
Social Housing
Course: Level 2 Certificate in Understanding Tenant Support in Social Housing
This qualification is designed for learners who want to improve their knowledge of the functions of housing associations and ways in which their tenants can be supported. It will support learners within the housing sector to develop their knowledge of how to better support tenants.
Modules include:
- Introduction to the social housing sector
- Understanding the principles of safeguarding and equality and diversity
- Understanding mental and physical ill-health
- Understanding reasons for problematic behaviour
- Understanding issues affecting isolated tenants
What are the benefits of our accredited courses?
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- Learn from your own home, in your own time, at a pace that suits your lifestyle
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- Achieve nationally recognised qualifications
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- Get subject specialist support from your tutor
- 4
- Keep your skills up to date in a dynamic economy
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- Try something new to develop your CV
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- Develop valuable skills to apply to your current role and sector
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- Stay focused during furlough leave and 'hit the ground running' when you return
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- Delivered through dynamic learning methods such as Google Classroom
