Coronavirus (COVID-19) Important Information and FAQs | News

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Coronavirus (COVID-19) Important Information and FAQs

Coronavirus (COVID-19) Important Information

Your health and safety is our top priority. We are doing everything we can to keep you safe and protect the services that are important to you. 

We are closely monitoring government advice about the Coronavirus (COVID-19) and as the situation evolves are making some changes to our services. 

We have published some frequently asked questions (FAQs) to answer your general enquires in relation to the training and services that The Learning Foundry provide during this time. They will be regularly updated to reflect the latest Government guidance. 

If you have read our FAQs and have not found the answer to your question, please call us on 0300 123 8088, Monday to Friday between the hours of 09:00 - 17:00. If you contact us out of hours, please leave a recorded message and a member of the team will respond to your enquiry.

You can also contact us via email at info@learningfoundry.co.uk or DM us on our social channels as per the below: 
 
Facebook: https://www.facebook.com/TheLearningFoundry/ 
Twitter: https://twitter.com/TLFtweet 
Instagram: https://www.instagram.com/thelearningfoundry 


1) What action is The Learning Foundry Taking?  

 

Having listened to government advice, The Learning Foundry staff have been meeting to discuss our response to the current outbreak, with your safety our top priority. We are taking some measures to protect the health of learners, employers, colleagues and the wider community by reducing as much non-essential contact as we can. The actions we have taken thus far are: 

  • Closure of our campus in the Watson Building to all learners and external visitors

  • Suspension of all face-to-face classroom teaching/training

  • Suspension of all face-to-face assessor visits with learners and employers in the workplace

  • Suspension of all face-to-face business meetings, attendance at external events and all non-essential business travel

We anticipate that the above measures will remain in place for a minimum period of three months, however this timescale will be reviewed in accordance with government advice.

 

2) What does this mean if I am a current Learner? 

 

We will continue to deliver our courses and qualifications remotely and online and will provide all learner support in this way. Our team will be in touch with all learners by telephone or e-mail to make the necessary arrangements and answer any questions or concerns. 

Our team will remain contactable by telephone and e-mail to all learners throughout their learning programme.

 

3) What does this mean if I am an Employer?

 

We will continue to deliver our courses and qualifications remotely and online and will provide all employer support in this way. Our team will be in touch with employers by telephone or e-mail to make the necessary arrangements and answer any questions or concerns. 

Our team will remain contactable by telephone and e-mail to all employers. 

 

4) I am a prospective learner or employer who is due to meet with you, what should I do now? 

 

Our team will be in touch with all prospetcive learners and employers by telephone or e-mail to discuss your learning or business needs and agree next steps.

Things are changing quickly and we will keep you informed as the situation progresses.  


For relevant and up-to-date information on the Coronavirus (Covid-19), please see the relevant links below: 
 
Public Health England Twitter - https://twitter.com/PHE_uk 

The Department of Health and Social Care Twitter - https://twitter.com/DHSCgovuk 

NHS -https://www.nhs.uk/conditions/coronavirus-covid-19/ 


 

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