Privacy Notice
The Learning Foundry Privacy Notice
The Learning Foundry is a training provider. This privacy notice tells you what to expect when The Learning Foundry collects your personal information.
This privacy notice will tell you:
1. The data we collect and how we do this
2. How we use your personal data
3. Legal bases for data processing
4. Who we share your personal data with
5. How your personal data is sent outside of the UK and European Economic Area
6. How long we keep your personal data
7. Protecting your personal data
8. Cookies
9. The choices and rights you have when it comes to your personal data
10. Getting in touch with us
11. Information Commissioners Office
1. The data we collect and how we do this
We begin the process of collecting information about you when you or your employer enquire about training and apprenticeship opportunities. Although the information we collect may vary, typically it may include:
• Name and address
• Contact details and contract preferences
• Income details for you and others who live in your household
• Eligibility for training and residency status
• Educational information, including qualifications and support needs
• Employment details and work experience
• Next of kin details
• DBS (Disclosure Barring Service) information, which may include details of criminal convictions
• Bank account details (for Bursary purposes)
• Change of name documentation i.e. marriage certificates
• Performance on programme of study, individual achievements, attendance and results
• Cognitive assessments
• Images and footage if you are in the field of vision of any of our CCTV systems
• Information about how you use our website or other technology, including IP addresses
The Learning Foundry also collects special categories of personal data, including:
• Age
• Gender
• Race or ethnic origin
• Health, disability and medical conditions
• Religion
• Sexual orientation
If you feel uncomfortable providing this information, you can say no.
2. How we use your personal data
We collect your personal information in order to:
• Manage the delivery of training and apprenticeship programmes
• Support you in your learner journey and identify further learning or employment opportunities
• Identify learning needs and personlise support
• Engage with learners and employers to get feedback on our services
• Monitor diversity and equality which helps to tailor services
• For regulatory and contractual purposes
• For legal requirements
• Make bursary payments
• Marketing and research purposes (opt in)
3. Legal Bases for data processing
The Learning Foundry will use one or more of the following reasons to lawfully process your information:
• Contract: It is necessary for managing the delivery of training and apprenticeship programmes.
• Legal Requirement: It is required by law.
• Legitimate Interest: It is in the legitimate interest of The Learning Foundry or a third party. It is in our interest to:
o Communicate with you to keep you updated on our services
o Retain and process next of kin and emergency contact details
o Carry out surveys with a third party to help us improve services to you.
o Offer you further support, including referrals to external agencies
o Operate CCTV in and around some of our offices.
• Consent: You have given your explicit consent.
If you wish to withdraw your consent at any time, please contact dataprotection@regenda.org.uk
• Vital Interest: On very rare occasions we may use or share data about you to protect you or someone else.
• Public interest: We might use data in order to pursue something that’s of key interest to what’s called the ‘substantial public interest’. This would always be in accordance with the Data Protection Act 2018. These interests cover things like the safeguarding of people at risk and safeguarding the economic wellbeing of certain people.
4. Who we share your personal data with
We will not share your personal information without a legal basis, unless allowed by law. Examples of organisations we may share your information with, where appropriate include:
• Your employer
• Your work placement provider or delivery partner
• End point assessment organisations
• Ofsted
• Funding body (Education and Skills Funding Agency - ESFA)*
• Awarding bodies^
• Liverpool City Council
• Liverpool City Region Combined Authority (LCRCA)
• The British Broadcasting Corporation (BBC)
• Secretary of State
• Apprenticeship Services (ACE)
• Auditors
• Health Service Providers, including the National Health Service (NHS)
• Somebody you have appointed to act on your behalf or act in some recognised official capacity.
*For further information on how the ESFA uses your personal information, please see a copy of their Privacy Notice at https://www.gov.uk/government/publications/esfa-privacy-notice
The Learning Foundry shares information with the following awarding bodies:
• City & Guilds
• NCFE
• Highfield Qualifications
• Gateway Qualifications
• Chartered Institute of Housing
Further information and copies of privacy notices are available at:
Learner Policy | City & Guilds
Privacy notice | NCFE | NCFE
Privacy & Cookies | Highfield Qualifications
Privacy Notice - Gateway Qualifications
Privacy policy - Chartered Institute of Housing (cih.org)
5. How your personal data is sent outside of the UK and European Economic Area
We (or a third party who we share personal data with) might host, store, and handle that personal data outside of the European Economic Area (EEA). Some of our customer service work is done outside the EEA, to make sure we operate as easily as possible. This means that we’ll send your personal data to suppliers based outside the EEA.
When we send data outside of the EEA, we make sure that all the right safeguards have been put in place to protect your personal data.
This means that we’ll:
• Make sure the country where your personal data will be handled has been deemed “adequate” by the Information Commissioner’s Office (“ICO”) in accordance with the UK GDPR.
• Include standard data protection clauses (approved by the ICO for transferring personal data outside the UK and EEA) in our contracts with those third parties – these are the clauses approved under Article 46.2 of the UK GDPR.
6. How long do we keep your personal data
We keep your personal data for no longer than is necessary. This means that when we don’t need it anymore, we delete it. The length of time we keep it all depends on why we’re using it and/or what we need to do to comply with applicable laws and to establish, exercise, or defend our legal rights.
In some circumstances, we might anonymise your personal data (so that it can no longer be associated with you) and use this indefinitely, without further notice.
7. Protecting your personal data
We follow strict security procedures to protect your personal data. This includes following certain guidelines (for example, checking your identity when you phone us).
Whilst we take appropriate technical and organisational measures and have in place physical and electronic procedures necessary to safeguard the personal data that you provide to us, no transmission to or from us by post, email, phone, SMS or over the internet can ever be guaranteed as entirely secure.
Communications over the web are not secure and as such, we cannot accept any liability or responsibility for any unauthorised access or loss of personal data.
We also have procedures in place to deal with any suspected data security breach. We’ll notify you and any applicable regulator of a suspected data security breach where we’re legally required to do so.
8. Cookies
The Learning Foundry website uses cookies. Cookies are small text files placed on your web browser, computer or mobile device when you visit any website. They are used to make websites work and improve user experience.
You can control cookies through the settings of your web browser. To find out more, visit www.aboutcookies.org or www.allaboutcookies.org
When you visit our websites, you’ll be presented with a cookie banner. It lets you choose whether to accept the use of cookies on our site or not.
How do we use cookies?
We use information supplied by cookies to help us:
• Analyse your use of our websites to provide you with a more personalised online user experience.
• Improve our website by displaying content that is most relevant to individual visitors.
• Advertise The Learning Foundry products on other websites, based on your visits to our sites.
• Ensure you receive advertising from us that is relevant to you and your interests.
• Remember certain personal preferences, such as your language setting and preferred configurations.
For instance, depending on your cookie choices, we may use information about your devices and your online interactions to provide, analyse and improve our services. This may include personalising content or advertising for you.
Google Analytics
The Regenda Group uses Google Signals, which is a feature of Google Analytics and provides insights into users' cross-device behaviour. Google Signals installs cookies on visitors’ devices when visitors are signed into their Google Account and have turned on Ads Personalisation.
Google Analytics collects data from the sites and apps visited from consenting users Google Accounts. Google Analytics uses aggregated data, and no identifying personal data is shared.
This includes information on age, gender and the interests of website visitors to help give us a clearer picture of website visitors, to track performance of marketing campaigns and to help create more effective ads based on users interests and preferences.
To find out how Google processes your information visit Privacy Policy – Privacy & Terms – Google
9. The choices and rights you have, when it comes to your personal data
Our contact details are in section 10, and you can always get in touch to ask that we:
• Give you further details about how we process your personal data
• Give you a copy of any personal data we hold about you
• Withdraw your consent for a way that we’re using your data (where we need your consent legally to use your personal information)
• Consider any valid objection you have to us processing your personal data (including the right to object to processing where we’re relying on our interests as a legal basis for processing)
• Update or delete personal data that we have about you
• Restrict the way that we process your personal data
• Consider any valid request to transfer your personal data to a third-party provider of services
10. Getting in touch with us
If you’ve got any questions about data protection, or you’re not happy with how we’ve handled your data, please contact us via:
Address:
Data Protection,The Regenda Group, The Foundry, 42 Henry Street, Liverpool, L1 5AY
Tel: 0151 703 3000
Email: dataprotection@regenda.org.uk
11. Information Commissioner’s Office (ICO)
If you’re not happy or you think our processing of your data doesn’t comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO):
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone number: 0303 123 1113
Website: ico.org.uk
Date: 29/05/2024