Privacy policy

Privacy Notice

The Learning Foundry Privacy Notice

The Learning Foundry is a training provider. This privacy notice tells you what to expect when The Learning Foundry collects your personal information.

This privacy notice will tell you:

The data we collect and how we do this
How we use your personal data
Legal bases for data processing
Who we share your personal data with
How your personal data is sent outside of the UK and European Economic Area
How long we keep your personal data
Protecting your personal data
Cookies
The choices and rights you have when it comes to your personal data
Getting in touch with us
Information Commissioners Office

1. The data we collect and how we do this

We begin the process of collecting information about you when you or your employer enquire about training and apprenticeship opportunities. Although the information we collect may vary, typically it may include:

Name and address
Contact details and contract preferences
Income details for you and others who live in your household
Eligibility for training and residency status
Educational information, including qualifications and support needs
Employment details and work experience
Next of kin details
DBS (Disclosure Barring Service) information, which may include details of criminal convictions
Bank account details (for Bursary purposes)
Change of name documentation i.e. marriage certificates
Performance on programme of study, individual achievements, attendance and results
Cognitive assessments
Images and footage if you are in the field of vision of any of our CCTV systems
Information about how you use our website or other technology, including IP addresses

The Learning Foundry also collects special categories of personal data, including:

Age
Gender
Race or ethnic origin
Health, disability and medical conditions
Religion
Sexual orientation

If you feel uncomfortable providing this information, you can say no.

2. How we use your personal data

We collect your personal information in order to:

Manage the delivery of training and apprenticeship programmes
Support you in your learner journey and identify further learning or employment opportunities
Identify learning needs and personlise support
Engage with learners and employers to get feedback on our services
Monitor diversity and equality which helps to tailor services
For regulatory and contractual purposes
For legal requirements
Make bursary payments
Marketing and research purposes (opt in)

3. Legal Bases for data processing

The Learning Foundry will use one or more of the following reasons to lawfully process your information:

Contract: It is necessary for managing the delivery of training and apprenticeship programmes.
Legal Requirement: It is required by law.
Legitimate Interest: It is in the legitimate interest of The Learning Foundry or a third party.
It is in our interest to:

Communicate with you to keep you updated on our services
Retain and process next of kin and emergency contact details
Carry out surveys with a third party to help us improve services to you.
Offer you further support, including referrals to external agencies
Operate CCTV in and around some of our offices.

Consent: You have given your explicit consent.
If you wish to withdraw your consent at any time, please contact dataprotection@regenda.org.uk
Vital Interest: On very rare occasions we may use or share data about you to protect you or someone else.
Public interest: We might use data in order to pursue something that’s of key interest to what’s called the ‘substantial public interest’. This would always be in accordance with the Data Protection Act 2018. These interests cover things like the safeguarding of people at risk and safeguarding the economic wellbeing of certain people.

4. Who we share your personal data with

We will not share your personal information without a legal basis, unless allowed by law. Examples of organisations we may share your information with, where appropriate include:

Your employer
Your work placement provider or delivery partner
End point assessment organisations
Ofsted
Funding body (Education and Skills Funding Agency - ESFA)*
Awarding bodies^
Liverpool City Council
Liverpool City Region Combined Authority (LCRCA)
The British Broadcasting Corporation (BBC)
Secretary of State
Apprenticeship Services (ACE)
Auditors
Health Service Providers, including the National Health Service (NHS)
Somebody you have appointed to act on your behalf or act in some recognised official capacity.

*For further information on how the ESFA uses your personal information, please see a copy of their Privacy Notice at https://www.gov.uk/government/publications/esfa-privacy-notice

The Learning Foundry shares information with the following awarding bodies:

City & Guilds
NCFE
Highfield Qualifications
Gateway Qualifications
Chartered Institute of Housing

Further information and copies of privacy notices are available at:

Learner Policy | City & Guilds (cityandguilds.com)

Privacy notice | NCFE | NCFE

Privacy & Cookies | Highfield Qualifications

Privacy Notice - Gateway Qualifications

5. How your personal data is sent outside of the UK and European Economic Area

We (or a third party who we share personal data with) might host, store, and handle that personal data outside of the European Economic Area (EEA). Some of our customer service work is done outside the EEA, to make sure we operate as easily as possible. This means that we’ll send your personal data to suppliers based outside the EEA.

When we send data outside of the EEA, we make sure that all the right safeguards have been put in place to protect your personal data.

This means that we’ll:

Make sure the country where your personal data will be handled has been deemed “adequate” by the Information Commissioner’s Office (“ICO”) in accordance with the UK GDPR.
Include standard data protection clauses (approved by the ICO for transferring personal data outside the UK and EEA) in our contracts with those third parties – these are the clauses approved under Article 46.2 of the UK GDPR.

6. How long do we keep your personal data

We keep your personal data for no longer than is necessary. This means that when we don’t need it anymore, we delete it. The length of time we keep it all depends on why we’re using it and/or what we need to do to comply with applicable laws and to establish, exercise, or defend our legal rights.

In some circumstances, we might anonymise your personal data (so that it can no longer be associated with you) and use this indefinitely, without further notice.

7. Protecting your personal data

We follow strict security procedures to protect your personal data. This includes following certain guidelines (for example, checking your identity when you phone us).

Whilst we take appropriate technical and organisational measures and have in place physical and electronic procedures necessary to safeguard the personal data that you provide to us, no transmission to or from us by post, email, phone, SMS or over the internet can ever be guaranteed as entirely secure. Communications over the web are not secure and as such, we cannot accept any liability or responsibility for any unauthorised access or loss of personal data.

We also have procedures in place to deal with any suspected data security breach. We’ll notify you and any applicable regulator of a suspected data security breach where we’re legally required to do so.

8. Cookies

The Learning Foundry website uses cookies. Cookies are small text files placed on your web browser, computer or mobile device when you visit any website. They are used to make websites work and improve user experience.

You can control cookies through the settings of your web browser. To find out more, visit www.aboutcookies.org or www.allaboutcookies.org

When you visit our websites, you’ll be presented with a cookie banner. It lets you choose whether to accept the use of cookies on our site or not.

How do we use cookies?

We use information supplied by cookies to help us:

Analyse your use of our websites to provide you with a more personalised online user experience.
Improve our website by displaying content that is most relevant to individual visitors.
Advertise The Learning Foundry products on other websites, based on your visits to our sites.
Ensure you receive advertising from us that is relevant to you and your interests.
Remember certain personal preferences, such as your language setting and preferred configurations.

For instance, depending on your cookie choices, we may use information about your devices and your online interactions to provide, analyse and improve our services. This may include personalising content or advertising for you.

9. The choices and rights you have, when it comes to your personal data

Our contact details are in section 10, and you can always get in touch to ask that we:

Give you further details about how we process your personal data
Give you a copy of any personal data we hold about you
Withdraw your consent for a way that we’re using your data (where we need your consent legally to use your personal information)
Consider any valid objection you have to us processing your personal data (including the right to object to processing where we’re relying on our interests as a legal basis for processing)
Update or delete personal data that we have about you
Restrict the way that we process your personal data
Consider any valid request to transfer your personal data to a third-party provider of services

10. Getting in touch with us

If you’ve got any questions about data protection, or you’re not happy with how we’ve handled your data, please contact us via:

Address: Data Protection, The Regenda Group, The Foundry, 42 Henry Street, Liverpool, L1 5AY

Tel: 0151 703 3000

Email: dataprotection@regenda.org.uk

11. Information Commissioner’s Office (ICO)

If you’re not happy or you think our processing of your data doesn’t comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO):

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Telephone number: 0303 123 1113

Website: ico.org.uk

Updated: 18th March 2024